Landlords, Management Companies and their Agents sometimes come across to complaints of nuisance being
caused by neighbours in a block or development. This most often involves noise but can also include
other forms, such as smells, dust and vibrations caused by works. Nuisance can also take a physical form,
such as damage to property. However, establishing whether a private nuisance has been caused is far
from simple and a Court will consider multiple factors when determining whether a nuisance has been
committed. Courts will look at elements that are required to establish a nuisance
claim, and what Landlords and managing agents should be aware of.

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Reasonableness is the overriding principal in establishing a private nuisance claim (as distinct from a
public or statutory nuisance, generally administered by the Local Authority). The Courts will consider
how reasonable the alleged perpetrator’s activity is as against the impact that such an activity has had
on the complainant’s property rights. If the perpetrator is deemed to be using their property
reasonably, then there is nothing which can be considered a nuisance.
When considering whether the complained activity is reasonable, following factors must be
taken into consideration :

  • Locality of the Nuisance
  • Nature, Duration and Extent of the Nuisance
  • The Complainant’s use of the Land
  • The Alleged Perpetrator’s Conduct
  • The Benefit to the Public

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Locality of the Nuisance
This factor considers whether it would be reasonable to expect the alleged perpetrator’s action
occurring in that locality. As a leading case in 1878 sums up; what would be a nuisance in Holland Park would not necessarily be so in Harlesden. In other words, the alleged nuisance must be considered in context.

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Nature, Duration and Extent of the Nuisance
For a nuisance claim to succeed, the action complained of needs to be more than temporary. Isolated
incidents can give rise to a nuisance claim only if the use causing the risk nuisance is a continuing use.
For instance, a one-off anti-social behaviour incident may amount to nuisance, if sufficiently serious,
where the alleged perpetrator continues to reside at the premises where the incident took place. The
Courts will consider when the nuisance occurs, depending on what the nuisance is and
whether it is happening during the day time or the night time. The Courts will consider the number
and type of the occurrences of the nuisance as well.

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The Complainant’s Use of the Land
As well as considering whether the alleged perpetrator’s use of their property is reasonable, it is
important to consider whether the complainant’s use of their land is also reasonable. The action will
not succeed if the complainant is particularly sensitive to a certain type of nuisance that would not be
considered a nuisance by a reasonable person. This means that a claim will not succeed if the
complaint is directly as a result of the complainant’s hypersensitivity to that particular nuisance.

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The Alleged Perpetrator’s Conduct
This will be a relevant consideration where the nuisance complained of has stopped. The Court will
look to assess the fault of the alleged perpetrator in causing the nuisance and other factors, such as
the foreseeability of the nuisance being caused, along with the costs of taking preventative action.
The particular type of damage complained of to those affected must be foreseeable.
The Court, where relevant, will also consider whether any element of malice existed and whether the
nuisance was caused simply to annoy the complainant.

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Public Benefit
Finally, the Courts will also consider if there is any benefit to the public resulting from the alleged
perpetrator’s actions against the interests of the complainant when considering a nuisance claim,
although it is important to recognise that the complainant should not always bear the cost of any
public benefit. In other words, just because the nuisance does benefit the public, it does not actually
mean that it would not amount to an actionable nuisance.
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In most cases nuisance complaints will be considered neighbour disputes for those concerned to take
their own advice on, but in appropriate cases a Landlord or Management Company may need to get involved and take action (particularly where an indemnity for costs is offered, if provided for under the terms
of the lease or transfer). Landlords, Management Companies or their Agents should always take advice
when faced with such complaints, in order to determine what action, if any, they are able or obliged
to take in the circumstances.

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If you have any questions on property or block management, please contact Pelin Martin to book a 30-minute complimentary property consultation on +0208 994 7327 – pm@bluecrystallondon.co.uk