Blogs and advice on Residential Property Management London

What are common tenant complaints

What are common tenant complaints

Being a landlord is another job, however attentive you may be, you may not be able to stay on top of it. As a landlord you must ensure you deal with tenant complaints in the right manner. Dealing with tenants’ concerns will help you establish your reputation as a person who cares about the well-being and safety of their tenants.

What are most common tenant complaints 
Lack of repairs and/or maintenance

Complaints about maintenance or necessary repairs is very common with rental properties and sometimes there isn’t an easy fix.

You must ensure at the start of a tenancy that both parties are aware of their responsibilities. For example; damp issues, mould, issues with electrics, plumbing and safety aspects such as locks on windows and doors, light bulb changing or how to deal with the fire alarm system. Perhaps you can prepare a house guide for your tenant.

If a repair has been reported to you by your tenant, it is always good practice to let them know you are aware of their issue and you are working to find a solution as quickly as possible.

How to maximise your rental income

How to maximise your rental income

The goal of owning a rental property is to make money. It is important to to know what to do and what not to do to make your rental business successful. Being a landlord means paying for gas and electrical safety certificates, fitting smoke detectors, maintaining the property to a high standard to perhaps paying bigger tax bills. Part of being a successful landlord is always focusing on maximising your rental potential. This can be a tricky balance to achieve with so many legal obligations to meet.

Do I need a property manager to rent my home

Do I need a property manager to rent my home

We look at the many benefits of having a property management company If you're a property owner with a rental property, you may be considering, ‘do I need a property manager to rent my home?’. While managing your property on your own can save you money on property...

We are awarded as the Best Property Management Company in London and South East by Prestige Awards

We are awarded as the Best Property Management Company in London and South East by Prestige Awards

It gives us great pleasure and pride to receive Best Residential Property Management Company (London & South East) title in the Corporate Livewire Prestige 2023 UK Enterprise Awards.

These awards recognise small and medium-sized businesses that have proven to be the best in their market. Each entry is carefully assessed over a range of criteria, from service excellence to marketing and branding.

We are thrilled to accept the winning award and wish to convey our heartfelt thanks to the awards judges, and also to our colleagues and customers for their continued support.

Mould and condensation in a rental property

Mould and condensation in a rental property

Condensation is the most common cause of mould in rented properties The combination of damp, cold weather, and people cutting back on energy by not using the tumble dryer and central heating, has led to a rise in the number of homes with mould and condensation...

How to deal with an antisocial tenant?

How to deal with an antisocial tenant?

Problem tenants are difficult to deal with for landlords; despite the government introducing an exception to the additional protections, a fast-track process for repossession cases featuring antisocial behaviour, the process is still likely to be long and arduous.

Landlords faced with anti-social behaviour need to build-up a record of incidents which affect neighbours and other tenants. Keeping a diary of events, getting hold of witness statements from those affected, plus police reports of criminal activity and police call-outs is that all-important evidence to support such an application to the courts and this takes time.

Asbestos in a rental property

Asbestos in a rental property

How a tenant or a resident could be affected by having asbestos in their property and how landlords can deal with asbestos safely Asbestos is a mineral fibre that was used in many building materials, including insulation. It was used because of its fireproofing...

Fire, health and safety tips for landlords

Fire, health and safety tips for landlords

As fire, health and safety are extremely important, we have put together these safety tips for landlords. Landlords are responsible for the safety of their tenants. They have to ensure that the property they let is safe to live in. This includes not only the physical...