We are delighted to publish the following property management reviews from contented clients.
Blue Crystal is exceptionally professional, knowledgeable and talented in keeping my property in good order and complying with regulations. I feel very comfortable knowing my property is in safe hands and would highly recommend the company.
K Ward, Shepherds Bush
Great customer service. I live in LA and having my London house managed by someone as professional as Pelin is a great comfort. I would recommend Blue Crystal to anyone.
G Smithers, Clapham
The rental of our house was transacted in an excellent manner by Ms Pelin Martin. She kept us well informed at all times and efficiently dealt with any queries. It was a pleasure to have her on our side.
M McDermott, Holland Park
Pelin has been an invaluable resource for me and my family as we have considered different housing options in the west London area. She is extremely knowledgeable, frank and forthcoming with her advice and recommendations. My impression is that Pelin treats her clients with the utmost respect, making each feel they are important and a priority. Aside from her obvious professional expertise, I have found Pelin to be a true pleasure to work with. I would not hesitate in recommending her to others who have a need for her skills.
H Juday, Chiswick
We would like to thank you for the smooth running of the rental process. Blue Crystal’s superb professionalism and advice is much appreciated. Being overseas made it hard to contact or deal with estate agents and to manage our property. I am completely happy with the customer service and the assistance, and the friendly approach is so welcoming.
L Andre, Richmond
020 8994 7327
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Where do you stand with tenancy agreements signed before 1st June?There is a 12-month transition period on fees to allow landlords and agents to make appropriate arrangements for existing tenancies. How to exercise right to manageWhat can I charge for after the tenant fee ban comes in to effect?Only certain payments are permitted once the Tenant Fees Act comes into force. There are also restrictions on many of these:Holding deposit (capped at one week’s rent and subject to conditions)RentSecurity deposits (up to five weeks’ rent if the annual rent is less than £50,000, and six weeks’ otherwise)Payments to change the tenancy at the tenant’s requestPayments for early termination of the tenancy at the tenant’s requestPayments for utilities, broadband, TV, phone and council tax (must be no more than the cost of the service)‘Default fees’ for replacement of a lost key or security device, and interest charges when rent payments are at least 14 days late (these must be stated in the tenancy agreement). HMO Fire Safety and Health Regulationsread more